The path to purchase is more complex than ever before for global retailers. As consumers increasingly seek new and surprising products and experiences, retailers are increasingly challenged to find ways to delight their customers and strengthen loyalty.

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  • Top retailer challenges and investment priorities to attract, engage, and retain shoppers

  • How technology will be a key driver of retailer success and increased value-add for customers

  • How investment in mobile will be a quick win for retailers to improve their bottom line

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